Frequently Asked Questions
Everything you need to know about our tailoring, heritage, and delivery services.
What is the typical lead time for a bespoke or made-to-measure suit?
Our bespoke tailoring service typically requires 8 to 12 weeks to complete, involving multiple fittings to ensure a perfect silhouette. Made-to-measure garments generally take 6 to 8 weeks from initial measurement to final collection.
Do you offer international shipping for your ready-to-wear collections?
Yes, we ship our premium menswear, womenswear, and legal dress worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How can I ensure I am ordering the correct size online?
Each product page features a detailed size guide. As our garments often follow a traditional British cut, we recommend referring to these specific measurements or visiting one of our London or regional tailors for a professional fitting.
What is your return policy for online purchases?
We accept returns on ready-to-wear items within 28 days of receipt, provided they are in original, unworn condition with all tags attached. Please note that bespoke, monogrammed, or altered items are non-returnable.
Can I book an appointment for legal dress or academic robes online?
Absolutely. You can use our online booking system to schedule appointments for legal wig fittings, gown hire, or academic graduation dress at any of our designated locations.
How should I care for my Ede & Ravenscroft wool and silk garments?
To maintain the longevity of your investment, we recommend professional dry cleaning only for our tailored jackets and trousers. Silk ties and waistcoats should be stored flat or hung carefully to avoid creasing.